QUICK REFERENCE GUIDE (QRG)

This job aid was developed to guide users through the help features within a newly implemented software program, providing quick and accessible instructions for troubleshooting and navigating the program. Using Snagit, PowerPoint, and Canva, the content was captured, designed, and formatted, then exported as a PDF for easy distribution. With clear visuals, concise text, and step-by-step instructions, the aid enables users to independently locate support resources, understand tool functionality, and resolve common issues efficiently. It serves as a practical reference to enhance user confidence and reduce reliance on direct support.